2.0
Dec 13, 2013
Former employee, less than 1 year
Springfield, OR
Recommend
CEO approval
Business Outlook
Pros
Ability to move up if you are interested in collections. The people are generally friendly.
Cons
Work becomes monotonous quick. You repeat the same tasks all day. Often receive instructions that differ from other managers. Too much grey area that needs to be clarified. Deal with upset consumers all day Employees will be given other tasks to complete while on a predictive dialer. In between calling debtors you fold/package mail to be sent and receive letters that have been sent back and must update address in the system.