Always do more while resources dwindle to nothing. - Client Support Specialist ProfitSolv Employee Review

As noted is some of the earlier posts there have been a lot of changes since my division was acquired by ProfitSolv. But I feel infinitely better about our strategy and focus areas over the last few months. The product is very solid, the people I work with are fantastic human beings who care about our customers. And I think the investments and new strategy are starting pay off. There is a new senior leader who is providing much better communication and strategy than before.

Still unsure where my division fits into the long term company strategy as a lot of resources are focused on other business units.

I’ve been at ProfitSolv through some of the tougher phases and what stands out to me most is how different the company feels today compared to a year ago. Over the past year, I’ve seen a real effort to fix that. Leadership feels more present. There’s more communication and it feels like they’re actually trying to bring people along instead of just making changes and expecting everyone to keep up. The culture feels different. There is more recognition, more chances to connect, and it feels less like you’re just doing a job and more like you’re part of something that’s trying to improve. It doesn’t feel fake to me. It feels like people are trying, Leadership is communicating more and feels more visible Culture is improving and people are being recognized more There’s opportunity to grow if you want it You can see the company trying to get better

Not every team feels the changes the same way Things can still feel unclear or change quickly Some processes are still a work in progress Workload can get heavy at times