Good company - Claims Support Specialist Progressive Insurance Employee Review

4.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company to work for. They have a decent bonus program at the end of the year. Most people are kind and willing to help regarding any issues that come up.

Cons

Experience varies depending on who your manager is. I had a great manager and then a terrible one. I was expected to be the office manager, go to person if anyone needed anything, and expected to take on additional projects without a raise.

Explore other reviews about Progressive Insurance

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is decent

Cons

Management can be overbearing with the micromanagement

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

-Excellent PTO and paid holidays -Extremely understanding when it comes to FMLA and ADA -Supportive staff and leadership

Cons

-TERRIBLE health insurance specialists are now out of pocket until you meet your deductible -Call volume can lead to you becoming overwhelmed especially now that being cross trained into sales or processing is basically a requirement -No commission opportunities for sales

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