Company and benefits are good but Job is not - Claims Representative Progressive Insurance Employee Review

2.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Company & People Benefits Hybrid/remote

Cons

Terrible customers Burnout Large workload Negative coworkers High turnover rate

Explore other reviews about Progressive Insurance

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is decent

Cons

Management can be overbearing with the micromanagement

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

-Excellent PTO and paid holidays -Extremely understanding when it comes to FMLA and ADA -Supportive staff and leadership

Cons

-TERRIBLE health insurance specialists are now out of pocket until you meet your deductible -Call volume can lead to you becoming overwhelmed especially now that being cross trained into sales or processing is basically a requirement -No commission opportunities for sales

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