Auto Insurance - Custimer Service Representative Progressive Insurance Employee Review

4.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team to work with. Great Pay! Work from home!

Cons

Do not accept doctors notes as form of excuse.

Explore other reviews about Progressive Insurance

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is decent

Cons

Management can be overbearing with the micromanagement

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

-Excellent PTO and paid holidays -Extremely understanding when it comes to FMLA and ADA -Supportive staff and leadership

Cons

-TERRIBLE health insurance specialists are now out of pocket until you meet your deductible -Call volume can lead to you becoming overwhelmed especially now that being cross trained into sales or processing is basically a requirement -No commission opportunities for sales

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