Wish I had other options - Medical Pay Representative Or MedPay Adjuster Progressive Insurance Employee Review

3.0
Jul 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent pay with the opportunity of Gainshare bonus each year, Decent benefits, Monday-Friday work schedule, Never have to work past 8pm, Will make friends with great people

Cons

Company itself seems good but Medical Payments department is chaos. Their 11-week training is very ineffective and leaves you to sink or swim. Never ending cases that stay open forever. Do not effectively train you how to be efficient and close claims, have to figure it out on your own. Very stressful. High turnover rate. You'll make great friends with other people you trained with because you'll all share the same stress to relate to each other.

Explore other reviews about Progressive Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management and work life balance

Cons

Unrealistic expectations Nothing else really

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

2
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