Quality of life steadily going down - Inbound Sales Representative Progressive Insurance Employee Review

3.0
Sep 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers, variety of shifts available.

Cons

Workload more than tripled over past few years. Along with less off the phone time and a total disconnect between corporate message and managers. Also, seeing new reps get hired on at way higher base pay and preferred shifts is demoralizing. Gave this company a 0 internal culture survey across the board for first time ever.

Explore other reviews about Progressive Insurance

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support, great pay and lots of opportunities to grow your career.

Cons

No cons in my opinion

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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