Multi-product agent - Insurance Agent Progressive Insurance Employee Review

3.0
Jul 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits and flexible shifts/hour.

Cons

Participate in a bid once a year for a new schedule. Goes by seniority and sales rank which can make it difficult to get a desirable schedule. Too much micromanaging. Constantly being told to get back on the phone to service customers which is fine, but when supervisors start walking around to ask what you’re doing, seems a little passive aggressive. We’re allowed to break right?! Lazy supervisors. Some are great, other not so much. Their role is key in your development and it makes it difficult to move up when your supervisors doesn’t do their job or shows any interest or initiative.

Explore other reviews about Progressive Insurance

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support, great pay and lots of opportunities to grow your career.

Cons

No cons in my opinion

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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