Pros
They hire you quickly and then you're on your way to a very nice environment
Cons
Progressive needs a better policy on sick time. They're benefits are horrid. You don't get any paid or sick time. You have to use ETB all the time. 5 hours you eran every two weeks. They lie to you in training and tell you that they don't need doctors notes, but then they ask for one when you're sick. They asked me about my person health information after I returned to work sick then fired me because I refused to discuss it. People have been working there for 25 years and still are customer service reps. There is no room for growth. They will tell you that the starting pay can only go up to 14.75! That was a lie. There were people in my class making 17.00 an hour. While i made 14.50 and had far more experience than them!