Great company! Don't care for the call center work... - Inbound Sales Representative Progressive Insurance Employee Review

3.0
May 23, 2013
Recommend
CEO approval
Business Outlook

Pros

Progressive is a great company that values it's product and the people that make that product worthwhile. They invest in their employees professionally, personally and financially. The benefits are great, with nice bonuses at the end of the year, lots of paid days off and great health care. The people are fantastic and they really try and make sure you are taken care of.

Cons

Most of the positions here are call center types. I sit on a phone most of the day, rarely see other employees and people are much more likely to get angry when over the phone. I am in a cubicle (with a nice view), sitting down in front of a computer for 10 hours a day. I think this job is perfect for some people, but make sure it fits your personality.

Explore other reviews about Progressive Insurance

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay Benefits Work/Life Flexibility Paid time off

Cons

working holidays working weekends management benefits equipment

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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