started well--but turned into a nightmare - Claims Processor Progressive Insurance Employee Review

2.0
Jun 13, 2013
Recommend
CEO approval
Business Outlook

Pros

can't think of any right now.

Cons

I worked at Progressive 15 years, the last 8 as a claims adjuster. The work load for this job was insane. Employees would find ways to cut corners to avoid losing their jobs. Management was unresponsive and played favorites. I had to leave due to illness which to this day I feel was exacerbated by the terrible stress level I had to deal with there. I hope some of the managers there rot in hell.

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management and work life balance

Cons

Unrealistic expectations Nothing else really

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

2
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