Awful - Claims Representative Progressive Insurance Employee Review

1.0
Aug 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Pay isn't terrible but not worth the work they make you do

Cons

Poor planning by "corporate", terrible work/life balance. They work you until you burn out. They put people into "immersion" roles so they can get work out of them without giving them raises. These are supposed to last a few months but sometimes last about a year or more.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay Benefits Work/Life Flexibility Paid time off

Cons

working holidays working weekends management benefits equipment

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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