Progressive is a double-edged sword. - Claims Processor Progressive Insurance Employee Review

3.0
May 22, 2008
Recommend
CEO approval
Business Outlook

Pros

For an entry level or first-time professional job, Progressive is a good place to go. The pay is okay, the benefits are good, and the work environment is usually satisfactory. Time off is good, it's based on hours, so if you need a day here and there it usually isn't a problem. The benefits package you can sign up for is very good, perhaps the best perk. The company has discounts with companies such as Ford, Dell, Cingular, Verizon, etc., so that helps in getting items everybody needs day to day.

Cons

However, when it comes to recognition and compensation for a good job, that's where the company falls apart. Employy Tom exceeds all his expectations and works extra hours and does his best to make trhe company and the customers happy. Employee Bob slacks off, leaves at five everyday (though he works that mandated 40 hours), and barely meets his expectations. Employee Tom gets a 3% raise at the end of the year for his hard endeavors! Employee Bob gets a 3% raise at the end of the year for his hard endeavors! As you can see, the company just "doesn't have it in the budget" to actually REWARD good employees. Once the good employees catch on, they usually leave for other companies that pay better and demand less of them. The hours are long, the work is demanding, and most of the time you'll be at home working on claims (if you are in that dept.).

Explore other reviews about Progressive Insurance

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is decent

Cons

Management can be overbearing with the micromanagement

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

One day a week in the office. No weekends. Work from home 4 days. New hires do have to be in office 2 days for first year then go to 1 day a week. Benefits are good. Everyone is awesome. Really only had one supervisor who was a little on the micro managing side but they were new to it. Other than that VP don down the line to adjuster are all super nice and approachable

Cons

It’s a stress full job. I love it but it’s not for everyone. You have to be on your A game every day or you will get behind

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