Pros
This is a really great company to work for. I am not sure if it is that great at the larger offices, but if you work at a small claims office, or a service center, it is a really great job. Is it a lot of work? Yes. But at the same time, I really do not believe that the work load is not tolerable. Then again, maybe that is because I came from a place where you had to do four times the amount of work. You had to do the job of a CLRU, a CCR and a file handler, and get paid less than a file handler. I am a claims generalist and I LOVE the job. Unlike my last place, it is not micro-managed at all. Sure my manager goes into my files, but that needs to be done. What I don't have, is someone breathing down my neck and pointing out every single error that is being made. Instead I have someone who is respectful and tells me the things I do well, along with the things I need to improve on. Work is great!
Cons
I honestly can't think of a single con. The only thing that is difficult about working for a small office is the limited room to advance.