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      Progressive Insurance

      Engaged Employer

      Progressive Insurance reviews

      This claims position simply didn't work for me! - Claims Generalist Progressive Insurance Employee Review

      2.0
      Mar 12, 2014
      Claims generalist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only upside was that all of the people with whom I came in contact were very friendly. That's why I give two stars. I'm sure other positions within the company are more aligned with my skill set, but claims certainly was not. I wish I'd never accepted this position.

      Cons

      This job was misrepresented during my lone in person interview. The interviewer failed to adequately describe the duties and requisite skills even though I asked repeatedly. My supervisor was out of the office for my first week of employment and I didn't receive any guidance during that time. Simple questions were met with, wait until (Supervisor) gets back. In the end, the position just didn't meet up with my skills, personality or values: a situation that could have been avoided had the position been properly represented during the interview process.

      avatar
      Progressive Insurance Response
      11y
      Thanks for sharing your feedback. We try to provide as much insight into the jobs as we can during the interview and onboarding. We can continue to keep this a top priority and look for ways to refine our messaging. –KH, Recruiting

      Explore other reviews about Progressive Insurance

      5.0
      Jul 7, 2026
      Insurance sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great support, great pay and lots of opportunities to grow your career.

      Cons

      No cons in my opinion

      2.0
      Jul 4, 2026
      Consumer resolution department
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, Ok opportunities to learn more but opportunities are becoming slim.

      Cons

      Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

      2
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