Pros
I worked at Progressive for almost 3 years. During my tenure I went from knowing zero about insurance to almost the entirety of the auto product. The company really invested in training and sent us across the country for corporate training which was nice. The company was already participating in remote work prior to the pandemic which was also a perk. Opened up the door for "rotational" roles and learn a new line of work within claims.
Cons
Politics played a role in promoting to other positions. I witnessed individuals with lower tenure get promoted due to nepotism. There was also a lack of diversity hires and minorities in management in this particular office. A lack of transparency and a burnout culture. The job itself is very challenging, dealing with people's' trauma on a daily basis with very little support and only importance with meeting metrics. If you find yourself not in a different role within a year, I would suggest you leave.