Great work environment, friendly co-workers, and room to build a career - Claims Representative Progressive Insurance Employee Review

5.0
Jun 21, 2014
Recommend
CEO approval
Business Outlook

Pros

The office culture is great, co-workers were extremely friendly and after the first six months the schedules become flexible. Great place to build a career. The training was paid, and very helpful as they cover any situation that may come up. They understand that people who work hard can make mistakes, so the weekly sessions with your manager helps you to achieve your goals and become better at your job! Highly recommended.

Cons

None that I can think of! One of my favorite places to work

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Progressive Insurance Response
11y
We’re proud to have an award winning training program for our employees so they feel confident in their roles and have opportunities to continue growing. Happy to hear you enjoyed working here. –KH, Recruiting

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management and work life balance

Cons

Unrealistic expectations Nothing else really

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

2
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