Pros
Progressive was a great place to work. I heard it was very hard to get into but I was hard right away. There was a training class to get licensed for insurance and that was my golden ticket when I left. I felt like they really card about employees. The benefits were amazing from healthy cafeteria, a gym, bonuses , incentives, and tons of rallies & such.
Cons
They do monitor and record every call, the calls are then color coded according to different things. You would get “dinged” for having a moment of silence or pause, for not “asking for the sale” or sounding angry (even if you weren’t ). I did have sales quotas and during my employment I was going through a messy divorce which my ex was trying to take custody of our 3 children and he lived in another state- my brain was so fogged I couldn’t think. Because I wasn’t “happy” enough, my supervisor and I had many talks. I finally left and worked in an office at State Farm for better pay , hours, plus commissions. But I owe it to progressive. I would go back in a heartbeat.