Pros
Progressive offers a decent salary and most offices are friendly. They provide clear objectives and metrics to measure your performance. The training is excellent. Opportunity to advance rather quickly especially if willing to relocate. Gainshare is nice.
Cons
Your job objectives while they are clear are impossible to reach. What starts as a 8 to 5 job quickly becomes 8 to 6:30 and your coming in on weekends. They have no concept of proper staffing. All the money is spent on technology to benefit sales and marketing rather than claims. While the training is excellent it lacks your specific state and office guidelines. As a claims generalist you do one of three things: Get promoted, fired or quit. You also find manager not wanting to take responsibility for their own decisions.