Pros
The Pay and Benefits are the only good things I can offer about working here.
Cons
Where does one star? The job descriptions at all levels of field claims fail to note we are on call 365 days a year. Work life balance is a catchphrase not a real thing here. The days we are supposed to have off are the days we are not out of town running inspections. However we are required to check email, voicemail and address these 3 times per day. No vacation time.. We earn paid time off hours every month yet are not allowed to use more than 4 consecutive days off and with 3 additional conditions; there can be no recent storm, must be planned a month in advance and require approval by the segment manager. This limits any time off to Jan-Feb in most cases. Production / claims loads expected on each storm event is determined by each team lead and not uniform across the segment without consideration for training or meetings, rain, etc. There is NO consistency from one TL to the next. Adjusters are expected to schedule their days in the scorching heat around the Mgr’s mandatory trainings and meetings are, in many cases, scheduled weeks after an adjusters schedule was set but must be shuffled around to avoid being put on written verbal warning for being non-compliant. There has been as many as 4 of these 1+ hr long sessions per week and all are held starting between 9am - 1:30pm because the people sitting in air conditioning are so far divorced from the reality of the day-to-day rigors of being on a 140-160 degree shingled roof in 90-100 degree days. Favoritism much? Yes , plenty here. Poaching from prior companies of current employees - yes, it’s openly encouraged and fee’s paid for the referral to meet the recruiting numbers partly due to the high turn over. The high turn over was conveyed companywide in an email from an executive officer of the Co. Just scratching the surface here...