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      Progressive Insurance

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      Progressive Insurance reviews

      For those with small children look the other way - Sales Associate Progressive Insurance Employee Review

      1.0
      Oct 29, 2021
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      At first, I was buying it all. No pressure sales, care for employees etc.

      Cons

      Turns out for my situation, everything. This may be just my experience. This was my first role as a sales rep, I was told it’s no pressure… there’s a sales philosophy but honestly it’s a script. It makes the calls unnecessarily lengthy plus their equipment cause soooo many tech issues. After two weeks on the phone, every day it was an issue. If you have to get new equipment you’re not getting paid unless you use PTO. Well as a new hire there’s none. Then most companies, allot additional time for Covid related issues, not progressive. In a pandemic you will get occurrences for Covid related incidents.

      Explore other reviews about Progressive Insurance

      5.0
      Jul 15, 2026
      Customer service (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive team culture and helpful leadership Clear growth opportunities within the company Competitive pay and strong benefits

      Cons

      High call volume and fast‑paced environment Emotionally demanding customer interactions Strict performance metrics that can feel pressure‑heavy

      2.0
      Jul 4, 2026
      Consumer resolution department
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, Ok opportunities to learn more but opportunities are becoming slim.

      Cons

      Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

      2
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