2.0
Dec 23, 2014
Former employee
Reno, NV
Recommend
CEO approval
Business Outlook
Pros
The staff and management was great. A clean employee lounge with great coffee selection. Catered food when the big bosses made quarterly trips to the office. 100% match of 401K contributions up to 6 percent of your salary.
Cons
Work-life balance was miserable. The job is rough as it is, but imagine being stressed out about having poor performance review if every part of a written script wasn't followed (even if a particular situation didn't require it). When other cities in your state were overwhelmed, calls would start over flowing into your office; so now you would have to deal with your own cities claims plus another city hundreds of miles away at times...