Pros
Progressive would rate average in compensation and salaries but their benefits are very good. Medical, dental and vision coverages are offered. 401K - the company matches a 6% employee contribution.
Cons
The claims positions are highly stressful. The positions, both inside claims and field reps are micro-managed in terms of number of claims per day and estimates for auto reps. There are call center reps that tell customers the field claims rep will be at their residence between 8-12pm and you have no idea the appointment was ever made. The company wants each rep to complete 3 assignment or tasks per day. This is reasonable but they may send you eight or more. You need to decide which ones you think you can do then call the body shop and or the customer, for the ones you can't make and try to reschedule. This is time consuming and stressful especially if it is a customer that was told you would be out that morning. This can be a daily occurrence.