Claims Adjuster - Claims Adjuster Trainee Progressive Insurance Employee Review

2.0
Dec 28, 2021
Recommend
CEO approval
Business Outlook

Pros

this was a fantastic company to work for. Everyone was very supportive and they really did their best to help you succeed.

Cons

However, the sheer workload was utter chaos. Right out of the gate you start taking live calls during your training/probation period. If you are properly equipped then you should be okay. However we were plagued with issues getting equipment or the right credentials for programs etc. Because of that, alot of people were behind and could never catch up. I had enough and left. This job is really not for everybody and you must be absolutely sure you can handle the stress.

Explore other reviews about Progressive Insurance

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Cons

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

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