Adjuster - Managed Repair Representative Progressive Insurance Employee Review

2.0
Feb 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Gain-share bonus, offices in every state

Cons

They encourage throwing your co worker under the bus in order to get promoted. Work load unrealistic, they give so much work they expect overtime is expected. The salary compared to the amount of work and long hours are not worth it. Majority of reps are over worked and stressed. Every time you seem to get a handle on the job they throw a new obstacle in that restarts the rat race. Extreme micromanagement. They micro manage so much, they are obsessed with sending emails and reminding you how much you suck if u don’t live up to their unrealistic expectations. They have very aggressive and entitle customers.

Explore other reviews about Progressive Insurance

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team culture and helpful leadership Clear growth opportunities within the company Competitive pay and strong benefits

Cons

High call volume and fast‑paced environment Emotionally demanding customer interactions Strict performance metrics that can feel pressure‑heavy

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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