Poor management - Senior Claims Adjuster Progressive Insurance Employee Review

2.0
Mar 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Great pay , good benefits, flexible schedule. As long as you're just ok with a paycheck and no real advancement then this is your place. They will work you to death and are all about growth and hell bent on being #1. The company keeps growing but they prefer to hire the important and good jobs out of Arizona and Nevada so don't get your hopes up too high.

Cons

Poor management. Not trustworthy and extremely poor culture. Very uncomfortable place to work. Diversity and inclusion does not include management. They don't promote "Diversity " they just hire them to fill seats to say they are an inclusive company. They have the data to show you, and every employee can ask and see it for themselves they just don't tell you that because they'd rather not acknowlede their inherent bias.

Explore other reviews about Progressive Insurance

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team culture and helpful leadership Clear growth opportunities within the company Competitive pay and strong benefits

Cons

High call volume and fast‑paced environment Emotionally demanding customer interactions Strict performance metrics that can feel pressure‑heavy

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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