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      Progressive Insurance

      Engaged Employer

      Progressive Insurance reviews

      A good temporary position, not somewhere to stay long term. - Claims Adjuster Progressive Insurance Employee Review

      1.0
      Mar 28, 2022
      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      If gainshare is at 2.0 you can make ok money.

      Cons

      - your pay will not increase. Don’t plan on making a career here, the company will do anything to justify not paying employees. - recent pay raises were 3.2%, which was lower than inflation, cost of living, and even cost of labor, which is at 4.4% this year. - they don’t care about employees mental health. It’s not uncommon to see people crying in their cubes daily. - they no longer hire from within, so again don’t plan on building a career here. - they prioritize process over people. They don’t care about how employees are effected, and they don’t care what customers need or request. If it goes against policy, it’s wrong.

      Explore other reviews about Progressive Insurance

      5.0
      Jul 15, 2026
      Customer service (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive team culture and helpful leadership Clear growth opportunities within the company Competitive pay and strong benefits

      Cons

      High call volume and fast‑paced environment Emotionally demanding customer interactions Strict performance metrics that can feel pressure‑heavy

      2.0
      Jul 4, 2026
      Consumer resolution department
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, Ok opportunities to learn more but opportunities are becoming slim.

      Cons

      Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

      1
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