Hit or miss based on department - Business Process Consultant Progressive Insurance Employee Review

2.0
Jun 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Business performance, profit sharing, benefits, c-suite team, flexibility, CEO is great, but not everyone follows her leadership style.

Cons

Variation between teams - some are great, some are terrible, toxic positivity is fairly common, not a lot of career advancement or growth opportunities unless you’re one of the “chosen” few, can be cliquey, seems like they say they promote long term flexibility but it’s hard to believe what’s said now vs what may happen in the future, seems like they reward staying quiet not making waves, which can have negative impacts long term, but they say they want people to speak up, there’s a disconnect somewhere in that whole mix.

Explore other reviews about Progressive Insurance

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team culture and helpful leadership Clear growth opportunities within the company Competitive pay and strong benefits

Cons

High call volume and fast‑paced environment Emotionally demanding customer interactions Strict performance metrics that can feel pressure‑heavy

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

2
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