Basic Job. Stress Free. - Claims Representative Progressive Insurance Employee Review

3.0
Jul 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Simple job. Cool management. Stress free. 6 hours of PTO every two weeks.

Cons

They will not hire internal employees for a better role. You are told once you hit a year and your stats and attendance is good, you will have no issues moving to a different dept. That’s false. I was with Progressive for three years, a team lead, helped train new employees and every time I applied for a new role, the hiring manager would come up with a silly reason of why I didn’t get the job.

Explore other reviews about Progressive Insurance

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team culture and helpful leadership Clear growth opportunities within the company Competitive pay and strong benefits

Cons

High call volume and fast‑paced environment Emotionally demanding customer interactions Strict performance metrics that can feel pressure‑heavy

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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