Company great, management terrible - Bodily Injury Claims Adjuster Progressive Insurance Employee Review

4.0
Jul 22, 2022
Recommend
CEO approval
Business Outlook

Pros

-work from home -friendly and positive meetings with coworkers are frequent -flexible hours and good pay -decent benefits platform

Cons

—supervisors are not held to the same standard, I’ve been on multiple teams since starting here and every supervisor is extremely different from how they schedule their time, to how they provide training and feedback to the associates. -I am one who does better with supervisors that allow me to have some autonomy but check in to see if I need anything or are available when I’m stuck on something - but my supervisor now is overbearing and condescending and does not give consistent answers or explanations for things. Many people are complaining to upper management with no response which is starting to sour my opinion of the entire company.

Explore other reviews about Progressive Insurance

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team culture and helpful leadership Clear growth opportunities within the company Competitive pay and strong benefits

Cons

High call volume and fast‑paced environment Emotionally demanding customer interactions Strict performance metrics that can feel pressure‑heavy

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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