Good job, Long Hours - Claims Specialist Progressive Insurance Employee Review

5.0
Jul 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Everyone is very welcoming, everyone is usually very nice and helpful to you. Training is a bit barebones, but your supervisor will pick up and help you where it is needed.

Cons

Workload is large, and you are expected to work well over 40 hours a week just to manage your claims load. Customers can be rude, since they feel they have power over you due to them paying progressive.

Explore other reviews about Progressive Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management and work life balance

Cons

Unrealistic expectations Nothing else really

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

2
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