More like “Regressive” - Claims Specialist Progressive Insurance Employee Review

3.0
Aug 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Fair pay, good culture, very inclusive

Cons

They are so far behind the 8 ball when it comes to their claims software. Doing something as mundane as sending a letter with an enclosure is more complicated than I could have ever imagined. The organization itself has very little structure. Standards and expectations change from day to day and not everyone is held to the same standard. Employees are over worked and management does not seem to care. I work at least 50 hours a week every week and they will dock my pay if I don’t have leave to cover me for a doctors appointment. My boss on the other hand logs in every day at about 9:30 to 10:00am and leaves promptly at 4:30pm. Must be nice.

Explore other reviews about Progressive Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management and work life balance

Cons

Unrealistic expectations Nothing else really

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

2
See reviews by: Helpful|Rating|Date|All