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Progressive Insurance

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Progressive Insurance reviews

Difficult and Stressful - Claim Associate Progressive Insurance Employee Review

2.0
Aug 20, 2022
Claim associate
Recommend
CEO approval
Business Outlook

Pros

The pay was good and had the option to wfh. Not much else.

Cons

Volume of claims you were expected to manage was unrealistic with the metrics to match. Management was just as inundated with work and had no time to assist with anything and only managed to get around to berate employees for not meeting the unrealistic metrics. The pay was nice but not worth the stress. Good luck and beware.

Explore other reviews about Progressive Insurance

5.0
Jul 10, 2026
Lead information security analyst
Recommend
CEO approval
Business Outlook

Pros

A good work culture that works for most people.

Cons

No company is perfect; the company is amongst the best.

2.0
Jul 4, 2026
Consumer resolution department
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

2
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