Pros
Company culture is amazing and is very inclusive and intentionally socially conscious. Pay is great. The people are great. Management is absolutely great. Opportunity for growth is the best i’ve seen in any company. I see people from support roles to supervisors after only 6 months in their current role (depending on experience of course) Also I’ve made about $20k in OT and annual bonuses consistently for the past few years. So the base salary could be better but the annual earnings are where they need to be.
Cons
The work load will become stressful after about 2 years mainly because you slowly build up to a larger case load. If not managed properly from the start, your cases have the potential to get out of control. It’s going to be really important to NOT cut corners to blow through a daily case load. Do everything by the book and you’ll be fine!