A claims brief overview - Subrogation Progressive Insurance Employee Review

1.0
Dec 4, 2022
Recommend
CEO approval
Business Outlook

Pros

A long time ago when you worked at Progressive, you actually felt like a person things have changed since then but I know it one point there were a lot of happy employees.

Cons

Some of the cons of working here are the work load, depending on what department urine can be unmanageable. From coming from a background of being extremely organized and very efficient. Once you have a day to fall behind, you might as well just admit defeat right away because once you fall behind, it’s impossible to get caught back up . relations being a salaried employee should have benefits they say the benefits are that you know we can leave early if our days work is caught up, which is kind of like an oxymoron because those days don’t happen for most of us. We actually end up working longer than an eight hour shift to try to keep our head above water, and then that’s still not good enough

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5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team culture and helpful leadership Clear growth opportunities within the company Competitive pay and strong benefits

Cons

High call volume and fast‑paced environment Emotionally demanding customer interactions Strict performance metrics that can feel pressure‑heavy

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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