Great work environment, lots of learning opportunities - IT Applications Programmer Progressive Insurance Employee Review

4.0
Mar 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Fully remote, good work/life balance and lots of opportunities for development and growth. Manager and project teams are extremely supportive of personal development and encourage asking questions/collaboration. Gainshare payout at the end of the year is nice - based on your gainshare target and company performance Good company culture, coworkers are genuinely nice people Excellent entry level job

Cons

Lots of corporate hoops to jump through for promotion process - depending on how early in the year you are submitted for promotion, you could end up waiting until the next fiscal year for it to go through. Expectation that associate devs should be with the company 2 years before being promoted is outdated. Many managers pushing away from this though. Overall compensation is not as competitive if gainshare is low that year. In general, compensation is not as high as other tech companies

Explore other reviews about Progressive Insurance

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is decent

Cons

Management can be overbearing with the micromanagement

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home and flexible scheduling, can slide schedule up to two hours to accommodate appointments, etc.

Cons

Unrealistic claim volume, it ramps up slowly when you're in training and then you start getting so many claims you don't know what to do with them. Customer service is constantly preached, but it's not possible to return voicemails, texts and emails timely while managing 20 claims a day. They keep increasing volume, and you have to spend a minimum of 5 hours a week taking live calls, during which you cannot make any calls out on your own claims, and are required to work each claim you take a call on to it's fullest point, even when they are brand new and unassigned, taking you away from taking action on your own claims that could prevent calls. They are incorporating AI and digital tools that were intended to simplify the process and reduce phone time, but customers are upset and refuse to participate, which means claims are delayed awaiting digital statements, and then need more phone calls anyway. The expectations are outrageous.

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