Good company overall, high expectations - Medical Claims Representative Progressive Insurance Employee Review

4.0
Jun 27, 2023
Recommend
CEO approval
Business Outlook

Pros

>Fantastic people - I genuinely like everyone I work with >Decent pay for experience level >They do promote from within vs. outside hiring

Cons

>Very high workload >Training is insufficient for the the expectations set >Difficult to move departments when claims load is so high and you need to be "successful" in current role before applying/transferring

Explore other reviews about Progressive Insurance

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

A good work culture that works for most people.

Cons

No company is perfect; the company is amongst the best.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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