Excellent - Insurance Agent Progressive Insurance Employee Review

5.0
Jul 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Progression, amazing inclusive environment. I’m a remote employee so can’t say much about the in person offices but all of my managers, co-workers etc have all been great. Very solid benefits including medical. Nice knowing the quality of people that I too insure my car with

Cons

My cons are long but because I like and care for my company. Absolutely hyper about your “time modes” and being available. They say salaries but feels like hourly. The “Progressive Way” of being truly first for the customer, for short, is foremost no doubt. However, there seems to be a conflict of interest between taking all the time necessary to truly connect with and service a customer and how many policies are sold. No commission which I do like however the pace feels like a commission job. The quality demanded is extremely high which is very refreshing from such a large insurance company (but we can sound like robots) but the pay always seems just not quite enough for responsibility and quality put in. The difference between good and bad insurance is if you’re paid… that is determined by the quality work of the agents and making sure every stone is not left uncovered… don’t pay me the same as State Farm etc.

Explore other reviews about Progressive Insurance

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Many internal position opportunities, extensive training, remote work for most positions

Cons

Unspoken expectation to work beyond scheduled hours if you aren’t meeting your metrics

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

2
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