The Culture Change for the worse! - CRM Assistant Progressive Insurance Employee Review

2.0
Jul 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Good pay in the last days.

Cons

-they only promote what's culturally relevant. They only recognize Juneteenth one year when they were under the hot box. -very discriminative against blacks they have a hierarchy set up in the "Jewish"over blacks ranking. -they promote people that are not qualified to work over people that are qualified. -you're basically a paid liar because they lie a lot to protect their company against the things they throwing behind the scenes -poorly trained reps are being put on the phone because they won't take the time to really train them. -they have data breaches from these poorly rep but don't want to have any consequences to people giving out your driver's license numbers and things. -they internally read their system to charge people more money for instance when you select 5 years or more the system internally switches it back to less than one month for length of ownership. -they promote devilish things like the gay agenda. -they keep supervisors on they go tell you things like go get food stamps to blacks -they refuse to record meetings because they don't want to be held liable for things they say to you -they say one thing to you and then report another because they don't record the meetings. -there is no safe place because HR and the hierarchy supervisors get a vendetta and they go after you like a mob -people constantly quit or get fired and send out mass emails with feedback to the company and nothing gets addressed with their culture -You don't get any credit for ideas that you give to the hierarchy and the company -they only promote who they like and you have to do strategic moves to get other places in the company -I was ashamed to get homeowners insurance with them from terrible experiences and I worked there, that's like the employees not eating at the restaurant they work at by the way. -they brainwashed the employees for instance the people that work at home site think that that's a separate company from progressive and progressive owns that company too. -there's only two men to every 10 to 12 women but men get promoted first especially if their Caucasian. -they participate in the "black tax" -they are definitely internally a racist company trying to put on a face like they're not. - they hired teletech to do customer service for them that just say enough one of the worst companies in the customer service industry.

Explore other reviews about Progressive Insurance

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Many internal position opportunities, extensive training, remote work for most positions

Cons

Unspoken expectation to work beyond scheduled hours if you aren’t meeting your metrics

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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