Complex processes - Not in control - Commercial Insurance Agent Progressive Insurance Employee Review

4.0
Jun 28, 2024
Recommend
CEO approval
Business Outlook

Pros

The intro training was awesome to get licensed and the people were great.

Cons

The quoting process was beyond complex, most policies were written outside of progressive and you had to utilize the 3rd party insurance agency’s platform to quote and enroll a policy. You had about 8 different companies that you wrote policies through and each of them had a different way of doing it and different terminology. It basically felt like I worked for every major insurance company at once and had to learn they way each of them did it individually, but follow progressives “process”. The process was an endless webpage of drop downs, and the upper support would be supported you didn’t find something 10 drop downs in, in some obscure category.

Explore other reviews about Progressive Insurance

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support, great pay and lots of opportunities to grow your career.

Cons

No cons in my opinion

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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