Never, ever, ever a boring day - Auto Property Damage Adjuster Progressive Insurance Employee Review

4.0
Feb 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Culture that fosters autonomy and the ability to independently structure your own work day. New challenges daily. This company has literally supported me through all of life's catastrophes and celebrations. They do a great job at hiring great people who are a good fit for the team.

Cons

This is a very stressful job even if you are comfortable with conflict and negotiation. The company sets unrealistic customer service expectations considering the nature of most customer interactions. The volume is often overwhelming and people will yell at you .

Explore other reviews about Progressive Insurance

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Many internal position opportunities, extensive training, remote work for most positions

Cons

Unspoken expectation to work beyond scheduled hours if you aren’t meeting your metrics

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

2
See reviews by: Helpful|Rating|Date|All