Decent Stepping Stone - Claims Generalist Progressive Insurance Employee Review

3.0
Feb 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere and colleagues tend to be very personable. It feels like management cares.

Cons

Overworked. Underpaid. Over -stressed. No safety net for colleagues that struggle. There’s something called available time, where you open your phone line and assist whoever calls in. 2/8 hours of your day is spent on that, and obviously you’re going to be helping the claims where the adjuster either hasn’t done anything, or is severely backed up. You can spend 25% of your time helping others vs. focusing on your own work.

Explore other reviews about Progressive Insurance

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance, profit sharing, and competitive pay.

Cons

The work itself is super boring.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

2
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