Great company overall - Sales & Service Consultant Progressive Insurance Employee Review

4.0
Mar 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Awesome CEO. The company is great. Great benefits and love the culture. Supervisors are very supportive, and the door is always open.

Cons

The pay does not match the level of stress you will go through. The insurance industry is not for the weak. Between the high call volume and abusive customers you will end up on quite a bit of medication to calm your nerves.The most skilled/experienced employees are often overlooked and promotions are given to people who are being mentored by the very same people that are overlooked. Knowledge and experience need to be utilized for promotions because the most loyal employees will be the ones that walk away when they are the heartbeat of the company. The most tenured employees have already shown to be loyal and when they are knowledgeable do everything to keep them.

Explore other reviews about Progressive Insurance

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

2
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