Great Company, Horrible Department - Claims Generalist Associate Progressive Insurance Employee Review

3.0
Apr 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Working from home and also my coworkers were very nice. Great benefits

Cons

High volume of claims and it was very overwhelming. Management stepped up sometimes but it was just too many claims a day.

Explore other reviews about Progressive Insurance

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

A good work culture that works for most people.

Cons

No company is perfect; the company is amongst the best.

2.0
Jul 25, 2026
Recommend
CEO approval
Business Outlook

Pros

PTO, gainshare, work from home

Cons

The workload is unrealistic to the point it is destroying people’s mental health. Many people take a leave of absence because of the stress. We get micromanaged and monitored for every little thing. We are expected to do more than what the job entails. I guess we are suppose to be happy because Progressive made $75 billion. The pay is low and the workload is too much.

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