Order Management Specialist - Order Management Specialist Proofpoint Employee Review

2.0
Nov 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Good pay, the only positive thing honestly.

Cons

Hours during EOQ are ridiculous. So much turn around, not only with OMS but with management. PTO is supposedly unlimited but upper management will put a limit on how much time you can take off. Very poor automation for a tech company, a lot of manual work. Raises are OK. Upper management is not great on giving positive feedback, it feels like they are only focused on negative feedback. CFO referred order management as “picture yourself starting in the mailroom”. Supervisors are nice but do not stand up for their employees; I feel like they are frightened for their own positions if they mention anything that the directors do not want to hear. New director is all about “metrics/calculations”. A “do as I say” style and does not like to be questioned. Very controlling as well. Manipulative in a way that he will come off as being nice but will have a reason to find something negative on how you respond. He watches everyone like a hawk! He will walk around the department to make sure no one is on their phones or web browsing!

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5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance a lot of growth within the company. Great leadership.

Cons

Do not expect remote work

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Proofpoint Response
1d
Thank you for taking the time to share your experience with us!
2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The team is diverse and due it being a large company, procedures are pretty established. That's literally it.

Cons

Uncommunicative staff, uncertainty and lack of communication when it comes to job security, and cold impersonal treatment that makes people feel like robots instead of humans. Employees are getting replaced by AI because of the greedy investment firm that owns this company so if you work here, good luck to you-management is actively trying to replace you my love! The hilarious part is that they don't even try to hide it and they try to make it seem like a positive thing that you will be out of a job due to AI with their ludicrous All Hands meetings and presenting their dystopian AI implementations in a positive light. Ridiculous! Micromanaging is extreme to the point where it's laughable. In my 10 years of being in the workforce I have never seen this level of silly nitpicking. I am in a constant state of anxiety and never knowing where I stand with management. Entry level employees are disposable and middle management is overworked, often doing the jobs of several entry level employees and working weekends to save the company money which is so heartbreaking.

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Proofpoint Response
1d
Thank you for taking the time to share your feedback. We're glad to hear you value the diversity of our teams and the structure that comes with a larger organization. We're sorry to hear that your experience has been impacted by concerns around communication, management practices, and overall workplace culture. We recognize how important it is for employees to feel informed, supported, and valued in their roles. We appreciate your you sharing and will continue to listen to employee perspectives as we work to improve the employee experience across the organization.
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