Growing Pains - Customer Service Proofpoint Employee Review

4.0
Feb 29, 2024
Recommend
CEO approval
Business Outlook

Pros

The people and the community support. Proofpoint cares about giving back to the community and actually puts money behind their stances. The new executive team is tearing down a lot of silos that we didn't notice working in our teams. Things are moving in a positive direction.

Cons

We just went through the first layoffs in the 20 year history of the company. They happened suddenly right after the return to office policy started. We are told that will be the only round of layoffs.

Explore other reviews about Proofpoint

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Compensation is good Teams are nice and helpful Leadership Unlimited PTO

Cons

Return to office policy isn't the best Some co workers are kind of lazy

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Proofpoint Response
3mo
Hi. Thank you for taking the time to leave us a review. We appreciate your perspective and we're glad to see that overall you're having a great experience on the team.
1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

fairly lax with lots of time to do things

Cons

many. Former CEO ran things poorly and took in managers who brought along their problems and animosities with them. Not only that, they were allowed to invite their friends to come and join too, many of them owing their jobs to someone creating a bro culture. Even though top mgmt changed since the sale, its many of these people still there to this day. Most of the systems were a black box, existing engineers were mostly uncooperative to keep their knowledge to themselves, the offshore engineers in one particular country were especially bad for this. I have seen major accomplishments achieved by someone, where so many others had failed, only to get fired soon after.

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