Pros
-It pays well for what it is. Most all clients are nice and fun to work with. - Proofpoint is the leader in email security and the company is not going anywhere. -Team members and engineers were all friendly and helpful. -Engineers are shielded from the TSM side bs.
Cons
-Direct leadership constantly lies. -Everyone hates current leadership on TSM side. -50 hours is expected weekly minimum. -Lots of copy pasting things clients already have access to. -Limited to one week of “unlimited pto” per quarter but good luck scheduling your client meetings around that time. There is no one to back you up. -Lots of access to training but you are not able to pursue. -If you find a way to bring value to the program you are not rewarded. -Zero opportunities to move up or support to move into other roles at Proofpoint. You are either a TSM or you can “get off the bus” as the Director often loved saying. -One on Ones with management are not for your development, they are used for pre team meetings so that management can voice their input from what was learned during One on Ones. -There is a former manager who stepped down from management and now just spies on other employees. -There is no work/life balance. As per the new CEO “Our problems are your problems and your problems are your problems.”