Headed in the Wrong Direction - Support Engineer Proofpoint Employee Review

1.0
Jun 29, 2024
Recommend
CEO approval
Business Outlook

Pros

The leadership under Ashan Willy was excellent. They valued people, had open communication, and cared about the team.

Cons

The decision to shift Support to lower cost countries is a mistake. Proofpoint is at the top of the market segment for cost. But providing cheap support doesn't fit the premium expense.

Explore other reviews about Proofpoint

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance a lot of growth within the company. Great leadership.

Cons

Do not expect remote work

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

fairly lax with lots of time to do things

Cons

many. Former CEO ran things poorly and took in managers who brought along their problems and animosities with them. Not only that, they were allowed to invite their friends to come and join too, many of them owing their jobs to someone creating a bro culture. Even though top mgmt changed since the sale, its many of these people still there to this day. Most of the systems were a black box, existing engineers were mostly uncooperative to keep their knowledge to themselves, the offshore engineers in one particular country were especially bad for this. I have seen major accomplishments achieved by someone, where so many others had failed, only to get fired soon after.

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