Pros
There are many fun, intelligent, talented, and genuinely good people here who care about what they do.
Cons
The product operates in a very challenging market. Property management platforms and large property management companies are rolling out their own maintenance modules so there’s a lot of competitive pressure... It was difficult to sell and retain customers making it an unstable opportunity. In that context, it’s somewhat understandable that leadership sets the bar high and continued to cycle through people in search of the formula that will drive profitability and prove long-term value.
Significant effort goes into impressing property management companies, understandably, since they’re the paying customers, but identity and relationships became too anchored there making it appear that leadership was more passionate about overall real estate, property management culture vs maintenance expertise.