A dumpster fire. - Anonymous employee Prosper.com Employee Review

1.0
Feb 21, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Benefits 2. My leader Mike Bordelay stuck out andwas awesome and the only reason I stuck it out as long as I could 3. Every one acts very nice at first until problems come up and the younger agents are full of issues and just start drama. 4. The interview process was one of the best I have been through 5. I liked Amy in hr

Cons

1. The company is all about budget and saving money and that's all the ceo ever talked to us about. 2. The tools and systems are so outdated here its almost impossible to get things done. technical issues every day , cant log in. 3. Agents are very underpaid compared to other jobs in Arizona and this job is difficult due to having to always stick up for the company when customers are mad 4. Customers think its a scam because our marketing team send scam like material and wont change it. I gave this feedback to so many people including some of the top company leaders when they did roundtables 5. When we were hired they told us it was a great story because we were bringing workers back from vendors in house and then the ceo and his leader tell us that they dont have faith in us so they are hiring at the vendor again, Maybe if we had the right tools and training we could be great at our jobs. 6. Training is all over the place and doesnt even prepare you for most of the issues

Explore other reviews about Prosper.com

5.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have truly enjoyed my time at Prosper. It is a company that offers genuine opportunities to learn, grow, and take on new challenges within your role. I absolutely love my team, my manager, and find the work itself deeply fulfilling. One of the standouts for me is the leadership. Having come from a previous company where leadership was hesitant to make difficult choices, which led to multiple rounds of layoffs, I have a massive appreciation for how Prosper’s leadership operates. They are willing to make short-term, sometimes unpopular decisions because they prioritize the long-term safety and stability of all employees. It is a huge relief to work for a financially stable organization where I can see myself building a long-term career. Prosper is also one of the most diverse companies I have been a part of. From my perspective, the compensation is very competitive compared to other industry ranges I have seen, and the benefits offerings meet my needs.

Cons

While the leadership makes the right calls for long-term stability, the resulting tough decisions can sometimes be difficult to navigate in the moment, the transparency behind the decisions is super helpful.

4.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast-paced environment, able to directly contribute to company goals Good people who genuinely believe in the mission We regularly hear customer testimonials detailing how we've had a positive impact on their lives Leadership is transparent about company performance Only 2 days a week in the office

Cons

The company performed well in 2025, but we didn't see some benefits return until this year which has caused residual frustration Smaller teams offer less growth opportunity Some mid-level leaders manage up very well Pay is okay, but not competitive with larger tech companies

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